Licensing

ACTIVATE LICENSE

The Licensing Operations Startup screen will appear only when Tally.ERP 9 is unable to detect a valid license on your computer due to any one of the following reasons mentioned below:
  • Installed Tally.ERP 9 for the first time on your computer
  • Reinstalled Tally.ERP 9 after changing the hardware or formatting the Hard Disk.
To activate the license on computer follow the steps shown:
  • Start Tally.ERP 9
The Startup screen appears as shown:

  • Select Activate License
The Activate License form to activate a Single Site license appears. You can now proceed to activate the single site license by providing the required details. A Single Site license could be a single instance of Tally.ERP 9 Silver or Gold editions running on a computer.  
To activate a Multi-Site license press the required button available in the vertical button bar. The Activate Site License form appears, provide the required details and proceed to activate the multi site license.
Here is two method to Activate Tally.ERP9 License
1. Activate Single Site License
2. Activate Multi Site License

Activate Single Site License

On successfully installing Tally.ERP 9 Silver or Gold Edition on your computer, you can now proceed to activate a Single Site license for the first time. To activate the single site license it is necessary to have the Administrative Rights or essentially login as an Administrator, in the activation form provide the required License Serial Number and Activation Key and your valid E-Mail ID.
On selecting the Activate License option in the Startup screen the Activate License form appears as shown:
  • Enter the Serial Number to activate the regular/perpetual license or the Promotional Key to activate promotional rental license in the Serial Number/Promotional Key field
  • Serial Number: A nine digit unique number printed on the Tally.ERP 9 CD Box and the Installation Guide which is provided on purchasing the perpetual or regular license of Tally.ERP 9 Silver or Gold editions.
  • Promotional Key: Is a unique alpha-numeric string provided to the each Tally Partner. It is necessary to enter the promotional key only, to activate the promotional rental license. Activate Promotional License  
The serial number and activation key need to be provided in combination to activate a regular license only.
Press F2 or click F2: Multi-Site on the vertical toolbar to activate a Multi-Site License
  • Enter the activation key printed on Installation Guide in the Activation Key field
  • Enter the required E-Mail ID in E-Mail ID of Administrator
  • For the purpose of confirmation re-enter the E-Mail ID once again in Repeat (E-Mail ID of Administrator)
A unique account identification is created using the E-Mail Id provided and the license serial number is linked to the account. The License Key, Password and Account related information are mailed to the E-Mail Id provided in the activation form. 

  • Press Enter to activate a Single Site License.
Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online which is explained in Online Activation section.
On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved,  the user needs to activate the license using the offline method.
Issues/Errors detected while searching for the Internet Connection
  • Internet connectivity is not established/not working/unavailable.
  • Outbound connectivity is blocked
  • Invalid entry in the hosts file
  • Connection Time Out
  • Connection Refused
  • Network is disabled
  • Could not find the IP Address
  • Sending / Receiving failed
The step by step procedure to activate the license using the Online and Offline method is discussed in Online Activation and Offline Activation sections respectively.

Online Activation

Tally.ERP 9 displays the following message indicating the activation request has been processed. 
  • The Tally_lck.lic file is generated and resides in the default Tally.ERP9 folder
In order to get the license, the locked license file has to be unlocked by providing the License Key which is emailed to the Email ID provided. To unlock the license file you can proceed to the section titled Procedure to Unlock License File

Offline Activation

Tally.ERP 9 displays a Connection Error screen containing the Error Code and System Error Code  along with the Reasons for Failure, Possible Solutions and What to do now? (Actions).  

Select Continue in Offline mode


A message indicating the Offline Activation Request file tally_req.lic has been Created Successfully! appears. The license request file titled tally_req.lic is generated and stored in the default Tally.ERP9 folder.

Copy the tally_req.lic file onto a pen drive/CD and paste the file into the Tally.ERP9 folder on a computer that is connected to the Internet and Tally.ERP 9 installed. Here Tally.ERP 9 could be running in Licensed or Educational mode.

In case Tally.ERP 9 is running in Licensed mode Go to Gateway of Tally > F12: Configure > Licensing > Send External Request
Start Tally.ERP 9 on this computer
The Startup screen appears
    • Select Send External Request and press Enter
    • Tally.ERP 9 displays a message Offline Response File Tally_resp.lic Generated Successfully. The Tally_lck.lic is created and stored in the default Tally.ERP 9 directory.
    • The Unlock License Key to activate the Tally.ERP 9 license and the Password are emailed separately to the email id provided in the activation form.
    • Copy Tally_resp.lic and paste it to the to the default Tally.ERP9 folder of the computer where Tally.ERP 9 needs to be activated.
    • Start Tally.ERP 9
    • Proceed to section titled Procedure to Unlock License File
    In case there is a delay in receiving the Unlock Key, select Work in Temporary License Mode to continue working with a temporary license for a stipulated period displayed in the Information Panel. Further, if you do not receive the Unlock Key within the stipulated period you can activate and continue to work with a temporary license thrice additionally.
    Data migration from the previous releases of Tally.ERP 9 is not allowed in the temporary licence mode.
    Or
    • Try to resolve the issues shown with possible solutions and continue activating the license in online mode

    Procedure to Unlock License File

    Note: It is essential to access your mail and retrieve the unlock key.
    The Unlock License screen appears.
    Type the Unlock Key retrieved in unlock field or copy the unlock key from the email received and press Ctrl+Alt+V to paste the unlock key.
    Note: In case you have not received an E-Mail, press F2 (Self Support) and click on Get Unlock Key for obtaining the Unlock key by providing the Serial number.
    On successfully unlocking the license file, Tally.ERP 9 displays the following message.
    On starting Tally.ERP 9, the License Serial Number and Account ID are displayed under the Version and License  tab of the information panel respectively.

    Activate Multi-Site License

    A Multi-Site license is more than one installation of Tally.ERP 9 Silver or Gold activated on different machines or locations using the same serial number. The location or the machine where Tally.ERP 9 is activated is called Site and each site is given an unique identification by the user which is termed as Site ID. Various sites belonging to an  entity are grouped together to form a Multi-Site Account. The account is identified using an unique Account ID which is created using your valid E-Mail address. The associated Tally Partner has to create the Account ID before activating the multi-site licenses.
    After installing Tally.ERP 9 Silver or Gold edition on your computer you can now activate a Multi-Site. Prior to activating the site license it is essential to login as a user with  Administrative Rights or as an Administrator. In the activation form you need to provide the License Serial Number and Activation Key, Site ID, and Email ID of the Account and Site Administrator.
    To activate the Multi Site license follow the steps shown:

    In the Startup screen

    • Select Activate

    The Activate License form appears as shown:

    • Press F2 or click F2: Multi Site

    The Activate Site License form appears

    • Enter the License Serial Number in the Serial Number field.
    • Enter the Activation Key in the Activation Key field.
    The license Serial Number and the Activation Key are printed on the Installation Guide for Tally.ERP 9.
    • Enter the required Account ID in the Account ID field. For multi-site activation the Account ID is created by associated Tally partner.
    In case you had activated a single site license earlier, the existing Account ID needs to be used to activate the subsequent sites.
    Enter a unique name for the site to be activated in the Site ID field. The Site ID enables you to distinguish between locations where Tally.ERP 9 is activated.

    Enter your valid E-Mail address in the E-Mail ID of the Site Administrator field. The License Key, Password and account related information are mailed to Site Administrator’s E-Mail ID.

    Ensure that you re-enter the same Email ID in Repeat (E-Mail ID of the Site Administrator) for the purpose of confirmation.

    • Press Enter to activate a Multi-Site License.
    • Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online.
    • On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved,  the user needs to activate the license using the offline method.
    Issues/Errors detected while searching for the Internet Connection
    • Internet connectivity is not established/not working/unavailable.
    • Outbound connectivity is blocked
    • Invalid entry in the hosts file
    • Connection Time Out
    • Connection Refused
    • Network is disabled
    • Could not find the IP Address
    • Sending / Receiving failed
    The step by step procedure to activate the license using the Online and Offline method is discussed in Online Activation and Offline Activation sections respectively. Tally.ERP 9 searches for the availability of Internet Connectivity on the users computer.

    Online Activation

    Tally.ERP 9 displays the following message indicating the activation request has been processed.
    • The Tally_lck.lic file is generated and resides in the default Tally.ERP9 folder
    In order to get the license, the locked license file has to be unlocked by providing the License Key which is emailed to the Site Administrator’s Email ID provided. To unlock the license file you can proceed to the section titled Procedure to Unlock License File

    Offline Activation

    Tally.ERP 9 displays a Communication Error, System Error Code  along with the Reasons for Failure, Possible Solutions and What to do now? (Actions). 
    • Select Continue in Offline mode
    • A message indicating the Offline Activation Request file tally_req.lic has been Created Successfully! appears. The license request file titled tally_req.lic is generated and stored in the default Tally.ERP9 folder.
    • Copy the tally_req.lic file onto a pen drive/CD and paste the file into the Tally.ERP9 folder on a computer that is connected to the Internet and Tally.ERP 9 installed. Here Tally.ERP 9 could be running in Licensed or Educational mode.
    In case Tally.ERP 9 is running in Licensed mode Go to Gateway of Tally > F12: Configure > Licensing > Send External Request
    • Start Tally.ERP 9 on this computer
    The Startup screen appears as shown
    • Select Send External Request and press Enter
    • Tally.ERP 9 displays a message Offline Response File Tally_resp.lic Generated Successfully. The Tally_lck.lic is created and stored in the default Tally.ERP 9 directory.
    • The Unlock License Key to activate the Tally.ERP 9 license and the Password are mailed to teh Site Administrator’s E-Mail ID provided in the Activate Site License form.
    • Copy Tally_resp.lic and paste it to the to the default Tally.ERP9 folder of the computer where Tally.ERP 9 needs to be activated.
    • Start Tally.ERP 9
    • Proceed to section titled Procedure to Unlock License File
    In case there is a delay in receiving the Unlock Key, select Work in Temporary License Mode to continue working with a temporary license for a stipulated period displayed in the Information Panel. Further, if you do not receive the Unlock Key within the stipulated period you can activate and continue to work with a temporary license thrice additionally.
    Data migration from the previous releases of Tally.ERP 9 is not allowed in the temporary licence mode.
    Or
    • You may try resolving the issues shown with the possible solutions and continue activating the license in online mode

    Common Procedure to Unlock License

    It is essential to access your mail and retrieve the unlock key before proceeding to unlock the license file.
    In the Startup screen select Unlock License
      The Unlock License screen appears
      Type the Unlock Key retrieved in unlock field or copy the unlock key from the email received and press Ctrl+Alt+V to paste the unlock key.
        On successfully unlocking the license file, Tally.ERP 9 displays the following message
        On starting Tally.ERP 9, the License Serial Number and Account ID are displayed under the Version and License  tab of the information panel respectively.
        Note: In Tally.ERP 9, the License Activation request can be made from the server or the client machine based on the requirement.